Privacy policy
Privacy Policy
Last updated: 5 March 2026
Overview
This Privacy Policy explains how STIKCA ("we", "us", or "our") collects, uses, and protects your personal information when you use our services or visit our website.
We are committed to protecting your privacy and handling your personal data responsibly in accordance with UK data protection laws.
Company Information
STIKCA
Address: 10 Holmlea Road, Datchet, Slough, SL3 9HQ
Email: martin@stikca.com
Information We Collect
Customer Information
We may collect the following information when you place an order or contact us:
• Name and contact details
• Delivery address
• Email address
• Phone number
• Order history
• Design requirements and preferences
• Payment information (processed securely through our payment provider)
Website Usage
When you browse our website, we may collect:
• Browsing activity
• Products viewed
• Shopping cart information
• Device information
• IP address
• General website usage data
How We Use Your Information
Order Processing
Your information may be used for:
• Fulfilling your orders
• Processing payments
• Arranging delivery
• Providing design services
• Customer support
• Order updates and communication
Marketing Communications
If you choose to receive marketing communications, we may send:
• Email notifications about new products
• Seasonal offers
• Exclusive promotions
• Bundle deal updates
• Loyalty programme information
You can unsubscribe from marketing emails at any time.
Business Operations
Your data may also be used to help us:
• Improve our services
• Develop new products or services
• Improve customer experience
• Analyse business performance
• Meet legal and regulatory obligations
Information Sharing
We only share personal information when necessary, including with:
• Delivery providers to fulfil orders
• Payment processors to complete transactions securely
• Professional service providers who support our business
• Legal authorities when required by law
We do not sell your personal data to third parties.
Data Security
We take appropriate measures to protect your personal information, including:
• Secure payment processing systems
• Password-protected internal systems
• Limited access to personal data
• Regular security updates
• Secure data storage practices
Your Rights
Under UK data protection laws, you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Object to certain processing of your data
• Request transfer of your data
• Withdraw consent for marketing communications
• Lodge a complaint with the Information Commissioner's Office (ICO)
Loyalty Programme
If you choose to participate in any loyalty or rewards programme offered by STIKCA, we may collect:
• Purchase history
• Points earned
• Rewards redeemed
• Shopping preferences
This information is used solely to operate and manage the programme.
Cookies
Our website may use cookies to:
• Remember your preferences
• Improve site navigation
• Maintain shopping baskets
• Analyse website usage
You can manage cookie preferences through your browser settings.
Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children.
International Customers
• Our business operates from the United Kingdom
• Personal data is processed according to UK data protection regulations
• International orders may be subject to local laws in the destination country
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
Contact Us
For privacy enquiries please contact:
Email: martin@stikca.com
Address: 10 Holmlea Road, Datchet, Slough, SL3 9HQ
Your Consent
By using our website and services, you consent to this Privacy Policy. If you do not agree with this policy, please discontinue use of our services.
One small thing I recommend adding for compliance
Many UK sites also add a line mentioning Shopify if you use it, because Shopify processes data.
Example:
Our website platform and payment processing may be provided by third-party services such as Shopify, which process customer data in order to provide secure ecommerce functionality.